Product Returns

How do I return an item for refund?
If, for whatever reason, you are dissatisfied with your purchase, you can return it to FLI Charge within 30 calendar days of receipt of item(s). Claims for damaged or missing items must be received within two business days of receipt of merchandise.  

Ship the product, with your order number written on the OUTSIDE of the shipping package, to the following address:  

FLI Charge [order number]
Product Return

191 E. Deerpath Road, Suite 100
Lake Forest, Illinois 60045
United States

Please be cautious and do not include any non-FLI Charge products, as they may be disposed of and unable to be retrieved.

Customer assumes all shipping charges, or any other fees associated with the transportation of the product to our facility. Purchasing insurance on your return is encouraged as FLI Charge is not responsible for lost or damaged products.